This website uses cookies to ensure you get the best experience on our website. MORE INFO
Mall services of Cityplaza

Mall Services

Mobile Phone Battery Recharging Service

The Customer Service Counter provides a complimentary mobile phone battery recharging service from 10:30 - 20:00 daily with a deposit of HK$500.

Baby Nursery Room

Location: 2/F near L'OCCITANE (Shop 209) and 3/F near Dumpling Station (Shop 315)
Opening hours: 10:00 - 23:59

FREE Wi-Fi access

Wi-Fi hotspots are now available all over Cityplaza. Enjoy free wireless internet access to engage in all sorts of leisure or business activities online.

How to enjoy our free Wi-Fi service:

  1. Choose the network “_Cityplaza”
  2. Click on “Unlimited Wi-Fi service” on the pop-up page
  3. Register with your email address
  4. Verify via the link sent to your email

30-minute complimentary Wi-Fi service is also available for guests without login.

5G network coverage with ultra-fast internet service is also available in the mall.

Umbrella lending service

Stuck in an unexpected downpour? We've got you covered! A free umbrella service is available with a deposit of HK$100. You only need to return the umbrella within 7 days.

Lending Service Hours & Venue: 10:30 - 20:00 | Customer Service Counter

Other services

At Cityplaza, we work to ensure your shopping experience is an enjoyable one with the following value-added services at our Customer Service Counter.

  1. Wheel-Chair Lending Service
  2. Lost & Found Service and Lost Child Handling
  3. First Aid Service
  4. Baby Care Service
    • Baby Bottle Warmer
    • Breast Pad
    • Breast Milk Storage Bag
    • Baby Wipes
    • Baby Diaper
    • Instant Hand Sanitiser
    • Thermometer
Shop Dine
Parking What's HOT