Mall Services
The Customer Service Counter provides a complimentary mobile phone battery recharging service from 10:30 - 20:00 daily with a deposit of HK$500.
Locations:
- Near Shop 208 (West Villa Restaurant), 2/F
Opening Hours: 10am - 10pm - Near Shop 250 (G2000), 2/F
Opening Hours: 9am - 10pm - Near Shop 315 (Dumpling Station), 3/F
Opening Hours: 10am - 10pm
Nursery Rooms Real-time Occupancy:
Wi-Fi hotspots are now available all over Cityplaza. Enjoy free wireless internet access to engage in all sorts of leisure or business activities online.
How to enjoy our free Wi-Fi service:
- Choose the network “_Cityplaza”
- Click on “Unlimited Wi-Fi service” on the pop-up page
- Register with your email address
- Verify via the link sent to your email
30-minute complimentary Wi-Fi service is also available for guests without login.
5G network coverage with ultra-fast internet service is also available in the mall.
Stuck in an unexpected downpour? We've got you covered! A free umbrella service is available with a deposit of HK$100. You only need to return the umbrella within 7 days.
Lending Service Hours & Venue: 10:30 - 20:00 | Customer Service Counter
At Cityplaza, we work to ensure your shopping experience is an enjoyable one with the following value-added services at our Customer Service Counter.
- Wheel-Chair Lending Service
- Lost & Found Service and Lost Child Handling
- First Aid Service
- Baby Care Service
- Baby Bottle Warmer
- Breast Pad
- Breast Milk Storage Bag
- Baby Wipes
- Baby Diaper
- Instant Hand Sanitiser
- Thermometer
