• Offer Title: Mall Service
  • Location: Cityplaza 2/F Customer Service Counter
  • Enquiry: (852) 2568 8665

At Cityplaza, we work to ensure your shopping experience an enjoyable one with the following value-added services at our Customer Service Counter.

1. Mobile Phone Charger Lending Service

2. Wheel-Chair Lending Service

3. Lost & Found Service

4. First Aid Service

5. Free Mask Supply

6. Baby Care Service

- Baby Bottle Warmer

- Breast Pad 

- Breast Milk Storage Bag

- Baby Wipes

- Baby Diaper

- Baby Lotion

- Instant Hand Sanitizer

- Thermometer 

- Cooling Gel Sheet 

  • Offer Title: Shopping Rewards - Cityplaza 2018 Deer Santa Shopping Rewards Phase 2
  • Offer Period: 2018.12.07 - 2018.12.26
  • Location: Customer Service Counter, 2/F, Cityplaza
  • Enquiry: (852) 2568 8665

From 7 December to 26 December, spend the designated amount# by same-day electronic payment at Cityplaza* to enjoy the following rewards^:

Spending Tier#


HK$2,000 or above#

Venchi Sweet Sensation Redemption

One "Venchi Box of Christmas Sweetness"^

HK$5,000 or above#

An eye-opening journey with MOViE MOViE Cityplaza & Asia Miles

Two MOViE MOViE Cityplaza Ticket Exchange Coupons^ + 1,500 Asia Miles^**

HK$8,000 or above# 

A Tasteful journey with agnès b. DÉLICES & Asia Miles

One "agnès b. DÉLICES Christmas Hamper"^ + 2,500 Asia Miles^**

All customers who successfully redeem Asia Miles at ‘Cityplaza 2018 Deer Santa Shopping Rewards’ will automatically enter the ‘Cityplaza Christmas Grand Lucky Draw’. Results will be announced in Sing Tao Daily and The Standard on 25 January 2019.

Grand Prize (1 Winner) - 500,000 Asia Miles 

2nd Prize (2 Winners) - 60,000 Asia Miles 

3rd Prize (3 Winners) - 30,000 Asia Miles 

Trade Promotion Competition Licence: 51339

Redemption Date & Time

7/12 – 26/12 (11am – 9pm) or while stocks last 

Redemption Venue

Christmas Gift Redemption Counter, East Bridge, 2/F, Cityplaza (near CIAK – All Day Italian)

*Do not include receipts from Phillip Wain, Challenger, Ultimate Apple Premium Reseller, Hong Thai Travel Services, Miramar Travel and Travel Expert.

The following will NOT be accepted for redemption purposes: Purchases of cash coupons, gift vouchers, gift cards, value cards and Jumpin Gym USA tokens, or receipts for wedding banquets, private and corporate functions at restaurant outlets, bill payments, value added to store-value cards (including Octopus and telecommunications services), membership fees, tuition fees (including ABC Cooking Studio & Ice Palace Skate School), stamp purchases, banks, and Cityplaza parking fees. 

#Eligible spending must be in a maximum of two same-day transactions by electronic payment with electronic payment slip from designated Cityplaza shops* between 7 – 26 December. 

Acceptable electronic payment methods include EPS, credit card, debit card, Octopus card, UnionPay card, Alipay, WeChat Pay, Apple Pay, Android Pay, Samsung Pay or Tap & Go.  

^Gifts are available while stock last. Terms and conditions apply. Please click here for more details.

**Applicable to Asia Miles members only.

  • Offer Title: ‘Oh Deer!’ Shopping Adventures
  • Offer Period: 2018.12.07 - 2019.01.01
  • Location: Cityplaza
  • Enquiry: (852) 2568 8665

Welcome, one and all, to the ‘Oh Deer! Happiness Factory!’ You’re now a member of the ‘Oh Deer! Shopping Squad’! Follow the silly deer flopping around to discover the joy, explore your gifts, and join the lucky draw upon purchase! Remember to collect the deer-est stamps and get more prizes! 

Oh Deer! Christmas Shopping Guide 

The deer have compiled a Christmas Shopping Guide, showcasing exclusive deer-lightful gift ideas for your loved ones at Cityplaza this festive season! 

Oh Deer! Instant Lucky Draw

Keep those deer-ies close and join them on a buck wild shopping spree and participate in the lucky draw! On the 12 designated days of the event, purchase at any select shops listed on the Oh Deer! Christmas Shopping Guide and take part in the Oh Deer! Instant Lucky Draw*. So, don’t forget to turn over and check out the Christmas Shopping Guide and discover all the won-doe-ful gifts stashed away for you! 

How to join

1. Purchase at the selected shops on designated dates by electronic payment to enter the lucky draw*.

2. Show your same-day single original machine-printed receipts and corresponding electronic payment slips at 2/F Customer Service Counter and fill in a form to register into the lucky draw*.

Lucky Draw Date: 7-9/12, 14-16/12, 21-26/12

Lucky Draw Location: Customer Service Counter , 2/F, Cityplaza

Trade Promotion Competition Licence No.: 51455-7

*Terms & conditions apply, please click here for details.

Mission Impossi-doe

9 special deer-tectives are on a mission around Cityplaza to search for places to buy up all the fun and festivities around! Find them and collect of 3 of their stamps to win fabulous prizes^! 

Game instructions

1. Follow the map instructions and search for the deer-tectives 

2. Get stamped in the corresponding areas on the map to connect 3 stamps in a row – horizontally, vertically, or diagonally. 

3. Show your stamped map at Customer Service Counter and fill in the form^. You will receive a Hahaha Deer Pouch and discount coupons from different shops at Cityplaza!

Warm reminder from the herd: Remember to stamp at the right places!

^Terms & conditions apply, please click here for details.