• Offer Title: Mall Service
  • Location: Cityplaza 2/F Customer Service Counter
  • Enquiry: (852) 2568 8665

At Cityplaza, we work to ensure your shopping experience an enjoyable one with the following value-added services at our Customer Service Counter.

1. Mobile Phone Charger Lending Service

2. Wheel-Chair Lending Service

3. Lost & Found Service

4. First Aid Service

5. Free Mask Supply

6. Baby Care Service

- Baby Bottle Warmer

- Breast Pad 

- Breast Milk Storage Bag

- Baby Wipes

- Baby Diaper

- Baby Lotion

- Instant Hand Sanitizer

- Thermometer 

- Cooling Gel Sheet 


  • Offer Title: Free Parking
  • Location: Cityplaza
  • Enquiry: (852) 2568 8665

Spend HK$350 or above in any shops# at Cityplaza, or any Food & Beverage outlets at Taikoo Shing and EAST Hong Kong, and enjoy three hours of free parkingat Cityplaza Car Park or five hours free parking* at Sing Fai Terrace (Stage X) Car Park.



#Excluding Challenger, Phillip Wain, Hong Tai Travel Services, Miramar Travel, Travel Expert and bank merchants.


*All eligible machine-printed electronic payment slips must be same day, single transaction and clearly indicate the date of issue, merchant’s name, spending content and payment method. To redeem the offer, customers must present the eligible machine-printed receipts and the customer’s corresponding electronic payment slips on the day of purchase, together with the Octopus card or credit card used for parking entry on the same day.


*This free parking offer is valid ONLY for electronic payments


*Other modes of payments, including cash, cash coupon, merchant’s membership card and merchant stored-value cards, charge cards will NOT be accepted.


*The following will NOT be accepted for redemption purposes: cancelled, refunded, forged, fraudulent or unsettled transactions, handwritten receipts, standalone credit card receipts, reprinted or photocopied receipts, damaged receipts, purchases of cash coupons, gift vouchers, gift cards, value cards and Jumpin Gym USA tokens, or receipts for bill payments, value added to store-value cards, membership fees, tuition fees (including ABC Cooking Studio & Ice Palace Skate School), stamp purchases, banks, and Cityplaza parking fees.


*Terms & Conditions apply, please click here for details.



Redemption venues and opening hours+

Cityplaza Customer Service Counter, 2/F 10:30 – 21:00

Cityplaza Parking Redemption Counter, B2 08:00 – 24:00

(Redemption for Free Parking at Cityplaza Car Park Only)

Sing Fai Terrace (Stage X) Car Park Shroff Office 08:00 – 24:00

(Redemption for Free Parking at Sing Fai Terrace (Stage X) Car Park only)


+Subject to drive-in time (08:00 - 23:59)



Applicable Car Parks

Cityplaza Car Park 

Hourly Parking Fee: HK$20 per hour or part thereof

   

Sing Fai Terrace (Stage X) Car Park 

Hourly Parking Fee: HK$18 per hour or part thereof


  • Offer Title: Enjoy Unlimited FREE WI-FI Access
  • Location: Cityplaza
  • Enquiry: (852) 2568 8665

You are just a few steps away from enjoying unlimited wireless internet access at Cityplaza! 

1. Choose the network “_Cityplaza” 
2. Click on “Unlimited Wi-Fi service” on the pop up page 
3. Register with your email address or Facebook account 
4. Verify via the link sent to your email 

30-minute complimentary Wi-Fi service is also available.